1. Introduction
Cars Scrap Delhi ("we," "our," or "us") is committed to protecting the privacy and security of your personal and vehicle-related information. This Privacy Policy details how we collect, process, utilize, and safeguard your data when you visit our website or sell your end-of-life vehicle to us.
2. Information We Collect
To provide accurate valuations and facilitate legal vehicle scrapping, we collect the following information:
- Personal Details: Name, phone number, email address, and doorstep pickup address.
- Vehicle Documentation: Copy of the Registration Certificate (RC), Aadhaar/PAN Card of the owner, and bank details for digital transfers.
- Vehicle Specifications: Make, model, manufacturing year, engine number, chassis number, and photos showing physical condition.
3. How We Use Your Data
We use the collected information for specific, legitimate business purposes, including:
- Providing instant scrap car price valuations.
- Coordinating free doorstep towing and inspections.
- Completing mandatory transport department and RTO deregistration paperwork.
- Ensuring secure bank payouts to registered vehicle owners.
4. Information Sharing and Disclosure
We do not sell, lease, or distribute your personal details to third-party marketing companies. Your data is shared exclusively with government transport authorities, RTO offices, law enforcement (when requested), and licensed Registered Vehicle Scrapping Facilities (RVSF) coordinating with us to process the vehicle's destruction certificate.
5. Data Security
We execute industry-standard security protocols to prevent unauthorized access, alternation, or leaks of your sensitive documents. All scanned copies of ID proofs and RCs are encrypted and stored inside secure servers.
6. Policy Updates
We reserve the right to modify this Privacy Policy at any time. Changes take effect immediately upon publication on this page. For any questions, contact our support team at info@carsscrapdelhi.com.